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New SIM only account - ported number - online account now has different number to actual mobile


New SIM only account - ported number.

Had to enter the initial SIM number to create an online account.

Number has now ported - and I now have a different number in my online account to the actual number of my mobile phone.

Will this be a problem?

Best answer by hillichamp

Happy news - it has automatically updated and after a few hours I now see my (correct) ported number when I’m signed in to my online account. Great stuff. 👍

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2 replies

  • Author
  • New
 Contributor
  • 1 reply
  • Answer
  • July 5, 2024

Happy news - it has automatically updated and after a few hours I now see my (correct) ported number when I’m signed in to my online account. Great stuff. 👍


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7534 replies
  • July 17, 2024

Hi @hillichamp,

Welcome to the Community!

I’m glad to hear that your issue is resolved.

If you require assistance in the future, please get back to us here.

 

Kash


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