I am using my ID Sim card in a wifi router. At first it worked fine but will not transfer data anymore. If I put the card into my phone it indicates only 3G. The post code checker confirms I should have a good signal. The Sim card normally in my phone works fine and works in the router.I have not used all of the data.
Impossible to contact ID of course. Im about to call the bank and cancel and then require a pay back.
Pretty poor service !
Any thoughts ??
Thanks
+4Hi
Sorry to hear of the trouble you have had with your data. Do you have the full post code of your area that you could share with us?
Hi
EX123HS
I have already checked
The service is good and my phone has excellent coverage
I’ve also stood outside
This has been a problem for 2 weeks
Thanks
Simon
+24Hi
Sorry to hear that you are having issues with coverage.
The coverage in your area shows outdoor only, have you tried resetting your network settings and testing the SIM in another handset?
There are no reported issues in the area but if there has been a sudden change and the above doesn’t improve things we can get this escalated.
Kash
Hi
I have put the SIM card in my phone and the signal strength is at least 3 bars sometimes 4 inside or out there’s no difference.
I am high up and get good reception
I am actually just on the line between inside and outside
It should work even on one bar let alone 3 ??
Thanks
Simon
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