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Question

no phone call

C
Community Member

I have requested a pac code but just keep getting a massage that the system is down. They were supposed to call me back but nothing happened.

    2 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 906 replies
    • April 15, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@ChrisP1960   

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 631 replies
    • April 16, 2025

    Hi ​@ChrisP1960 

    Did you get sorted with your PAC?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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