I have upgraded my account and need to keep my existing phone number , and have not received any notification,or new sim, could you get back to me, please , my phone number is {REMOVED},,email is {REMOVED} thanks David
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Hi
Have you upgraded to a SIM only plan or a plan with a device?
How long ago did you upgrade?
Tom
Sim only , about ten days ago , just the uncertainty, about keeping same phone number as I will be waiting for hospital test results
Hi
Okay, is your current SIM working?
If so, you may already have your upgrade, have you checked your emails?
Sometimes we send a new SIM with an upgrade, but it’s not always done and doesn’t need to be done.
Tom
Reply
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