Trying to log in to ID mobile but when registering my account I am not receiving the passcode that should be sent to my email.
Tried on app and online. Tried resending. Not in junk mail. Have reinstalled app.
Still not receiving the verification email from ID mobile.
Best answer by Tom
Hi
Sorry to hear this, is your email address from a standard domain? (Hotmail, Outlook, Gmail, etc)
Have you tried a different email address?
It may also be worth trying other browsers as
Tom
+22Hi there
When trying via the online method (not the app) try using a different browser. iD can be a bit picky when it comes to certain browsers.
+25Hi
Sorry to hear this, is your email address from a standard domain? (Hotmail, Outlook, Gmail, etc)
Have you tried a different email address?
It may also be worth trying other browsers as
Tom
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
