Trying to log in to ID mobile but when registering my account I am not receiving the passcode that should be sent to my email.Tried on app and online. Tried resending. Not in junk mail. Have reinstalled app.Still not receiving the verification email from ID mobile.

Hi @tompparkerSorry to hear this, is your email address from a standard domain? (Hotmail, Outlook, Gmail, etc)Have you tried a different email address?It may also be worth trying other browsers as @Daz_Ssuggests.Tom

Thanks, logged in with different email address and this worked. Would be good if it would say you need to do this. Bills are received to one email and log in uses as different one.

Not receiving ID Mobile passcode email when registering account

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