Skip to main content

Not sending or receiving texts.

  • October 1, 2024
  • 1 reply
  • 41 views

Samantha Lockhart
Community Member

Can someone please explain to me why I am not able to send or receive texts. I have switched my phone on and off, reset my airline mode, checked everything I can and I nothing has changed. It is so frustrating when you cannot speak to someone to get assistance. Thank you. 

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8225 replies
  • October 5, 2024

Hi @Samantha Lockhart 

 

Sorry to hear this, what happens when you try and send a text?

 

What device are you using?

 

How are calls and data?

 

Tom