On 9th May i switched from ID to Tesco mobile, wanting to keep my old phone number. Tesco say ID need to look at a porting issue as i cant make or receive calls or texts a week on! This needs to be fixed - by you ID asap! IT IS A PORTING ISSUE AND ID NEED TO FIX IT!! I need to be able to access my bank - which requires a text message, but obviously I cannot receive texts. SORT THIS ASAP! ID service is shocking. I warn others to SYAY CLEAR! They robbed my number, which I've had for the last 16 years.
NUMBER STILL NOT WORKING - 2 WEEKS ON
Userlevel 7
+5
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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