No, same here. Recently joined IDMobile. App was ok to start. “Oops something went wrong “ for 3 weeks. 
 

Hi @Kashadd @swcq,

Welcome to the Community!

On some occasions it is a simple fix.

Have you tried uninstalling and reinstalling the app?

Kash

Tried many times and getting nowhere ,a simple explanation in general would be ok to most people .

Cant access usage or account 

Hey there @swcq, we’re very sorry to hear that.

Have you tried via both the app and website please? Specifically this link below:

https://my.idmobile.co.uk/login

Thank you,

Tyler

Hi everything seems to be working fine now ,the app just worked the other day and been find since, thanks

Hi @swcq 

Glad to hear that’s sorted.

Tom