Hi can anyone help just joined immobile 2 days ago ,everything activated ok , I go on the app to try and check it’s set up ok , it shows my bill and that’s it except oops something went wrong try again.
lost count of the times I’ve tried , tried on the web site also.
anyone got any advice thanks
Hi
Please could you send a screenshot? (Blurring/blocking any personal info)
Tom
(Screenshot sent, showing “Oops… something went wrong.” error)
Hi
Thanks for this, apologies for any inconvenience caused, the team are aware and working on a fix.
(I’ve deleted the screenshot as it contained your phone number)
Tom
I also have this message every time I try to log on. My wife also has a seperate account and she gets the same message. What is happening?
Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
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