oops something went wrong


Userlevel 2
Badge +1

Hi can anyone help just joined immobile 2 days ago ,everything activated ok , I go on the app to try and check it’s set up ok , it shows my bill and that’s it except oops something went wrong try again.

lost count of the times I’ve tried , tried on the web site also.

anyone got any advice thanks


3 replies

Userlevel 7
Badge +5

Hi @swcq 

 

Thanks for this, apologies for any inconvenience caused, the team are aware and working on a fix.

 

(I’ve deleted the screenshot as it contained your phone number)

 

Tom 

Userlevel 2
Badge +1

(Screenshot sent, showing “Oops… something went wrong.” error)

Userlevel 7
Badge +5

Hi @swcq 

 

Please could you send a screenshot? (Blurring/blocking any personal info)

 

Tom

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