Absolute disgrace of a service. I am waiting 11 days already trying to get my PAC code. No emails have been received, can’t use my original phone number as they are are holding it. Can’t access my banks and any other services as they are linked to my mobile number. They keep saying there are tech issues, wait 48 hours, then another 48 hours, then 72 hours. Registered compliant, now waiting another 72 hours.
I am getting absolutely nowhere with them. How difficult is it to get PAC code…. I don’t owe them anything, just want to get my number back. Never again.
PAC code
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.