I am trying to switch my number from 02 and have entered the 9 digit number from the carphone warehouse email I received at time of order However it is still saying the details are incorrect please can you send me the correct transaction number

Probably best to use the iD Mobile online Live Chat service to submit your PAC in this case, @Tara1983.The advisers work until 8pm on weekdays - tell the 24/7 chatbot you’d like to “talk to a person”.🍀

Hey there @Tara1983, thank you for reaching out. As kindly advised by @andewhite, please contact our live-chat to proceed with your port-in if the form isn’t working or you don’t have the correct details:https://www.idmobile.co.uk/live-chatThank you,Tyler

PAC CODE NOT WORKING | iD Mobile Community

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