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Pac Text Issue

stokeyj28
New
 Contributor

My Pac was completed yesterday, I had ac onfirmation email but no text, I cannot receive text messages since yesterday,  I have tried the turn on turn off remove sim etc, I am still not receiving any text messages. 

Best answer by Tyler C

Hey there ​@stokeyj28, sorry to hear that. When you go into phone settings, does your phone number show correctly?

 

Do you have signal at all?

 

Thanks,

Tyler

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    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • Answer
    • July 2, 2025

    Hey there ​@stokeyj28, sorry to hear that. When you go into phone settings, does your phone number show correctly?

     

    Do you have signal at all?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    stokeyj28
    New
 Contributor
    • stokeyj28
    • Author
    • New
 Contributor
    • 2 replies
    • July 2, 2025

    I managed to sort it,  the number wasn't displaying properly so I changed it and all the texts came through. Thanks 

    Tyler C
    1 person likes this
    • Tyler C
      Tyler C
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • July 2, 2025

    You’re very welcome ​@stokeyj28, glad to hear it!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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