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Pac Text Issue

  • July 2, 2025
  • 3 replies
  • 40 views
stokeyj28
New Contributor

My Pac was completed yesterday, I had ac onfirmation email but no text, I cannot receive text messages since yesterday,  I have tried the turn on turn off remove sim etc, I am still not receiving any text messages. 

Best answer by Tyler C

Hey there ​@stokeyj28, sorry to hear that. When you go into phone settings, does your phone number show correctly?

 

Do you have signal at all?

 

Thanks,

Tyler

    This topic has been closed for replies.

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • Answer
    • July 2, 2025

    Hey there ​@stokeyj28, sorry to hear that. When you go into phone settings, does your phone number show correctly?

     

    Do you have signal at all?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    stokeyj28
    New Contributor
    • stokeyj28
    • Author
    • New Contributor
    • July 2, 2025

    I managed to sort it,  the number wasn't displaying properly so I changed it and all the texts came through. Thanks 

      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • July 2, 2025

      You’re very welcome ​@stokeyj28, glad to hear it!

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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