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PAC transfer of old number hasn't occurred

  • 3 September 2024
  • 1 reply
  • 51 views

I have done a PAC transfer from 3 to maintain my old number, 3 have terminated my account this morning, but my iD account is still on the new number. When will it switch (I need it to maintain my work on all availability). 

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1707 replies
  • September 6, 2024

@BlackSmirnoff it can take up to 10pm on the day of the switch to complete. Have you tried restarting your phone? Thanks.