Skip to main content
Solved

Paid my bill, can't access servives?

  • 7 June 2024
  • 1 reply
  • 16 views

Basically in the title but what gives? 

Best answer by Tyler

Hey there @mchlgibbons007, welcome to Community!

 

When services are suspended, and then the bill paid, it can take up-to 24 hours for services to resume (typically a few hours), and then services should be all good.

 

We’d always recommend restarting your phone a few hours after paying too.

 

Thank you,

Tyler

View original

1 reply

Tyler
iD Mobile Employee
Forum|alt.badge.img+23
  • iD Mobile Employee
  • 2009 replies
  • Answer
  • June 19, 2024

Hey there @mchlgibbons007, welcome to Community!

 

When services are suspended, and then the bill paid, it can take up-to 24 hours for services to resume (typically a few hours), and then services should be all good.

 

We’d always recommend restarting your phone a few hours after paying too.

 

Thank you,

Tyler


Reply.