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parcel delivered to the wrong address

  • 15 August 2024
  • 1 reply
  • 19 views

Hello 

my parcel was delivered today to the wrong address I went there because I know where is and the people they said they don’t have it 

I don’t want to argue so I said ok and I left

i need my parcel to be send again to my correct address 

 

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2009 replies
  • August 21, 2024

Hey there @Elizabeth2019, we’re very sorry to hear that. 

 

Due to the importance of this, please can you contact us via our live-chat immediately to have this looked into further:

 

https://www.idmobile.co.uk/live-chat

 

I’d also recommend contacting DPD directly.

 

Thanks,

Tyler