So I had an outstanding balance of £24
I have paid in halves £12 first then another £12
mon top of that I had topped up another £12 as it did not process. Upon looking at my statements it’s showing all 3 payments were successful, but I am still unable to make calls or use data
Sounds like there’s a bar on your iD account,
Try chatting to iD support using their online Live Chat or Facebook Messenger. The advisers work until 6pm at weekends.
Hi
I’m sorry to hear this, are you still having issues with this?
Please let us know if so so we can get in touch.
Tom
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