Sometimes it can take up to 48-hours before the iD app and “My iD Account” online service, detect/register the switch has been completed, @viklarge. 

Is the number you wanted to keep shown on your handset, and when you call / text others using your iD SIM?

Thanks for the reply.

Yea when i call ir whatever, it shows my number that i want to keep. I just worry about billing and things like that.

Try checking this evening, and tomorrow evening - after this, if still not correct in your iD account, maybe contact iD customer support.

Members of this iD Mobile forum can’t look at customers accounts, to protect customers online privacy and security.

Hi @viklarge 

The number shown on your iD Mobile app won’t change the way your service works, it’s purely visual and will update soon after transferring a number over.

Tom