Skip to main content

Hello, 

I have just joined iD and took out a plan which has unlimited data. The app says that I have 100GB allowance and 0 remaining. I can’t find how to contact iD to sort this? Thanks, 

 

 

Hi @Sarah McKinlay, welcome to the community!

Has an unlimited data loyalty add on been applied to the account by a member of the team, or did you purchase an unlimited data plan straight from the iD website?

-Lauren

I also have same problem loyalty add on of unlimited data not showing only says 100gb data and running out

Hi @Asmaa 

 

If you have a loyalty add on, it’ll kick in after your regular usage amount has been used.

 

Tom

Reply


Terms & Conditions