Question

please help? massive technophobe!!

  • 10 June 2024
  • 3 replies
  • 22 views
Larnè Driscoll
Rank

I have just switched from EE to ID mobile, I still have £16 payg credit on my EE sim card, will that be transferred when my phone number switches? Any help would be massively appreciated!! 😵‍💫

Crazy Unicorn 🦄

3 replies

andewhite
Rank
Userlevel 8
Badge +9

This forum article should help, @Larnè Driscoll. 

Forum member (non-iD)
Tyler
Rank
Userlevel 4
Badge +5

Hey there @Larnè Driscoll, welcome to Community!

 

I hope that @andewhite assistance was able to help you. If not, please do let us know and we’ll discuss further.

 

Thank you,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
M
Rank

Unfortunately not! You will lose the £16 Paygo.

However, you could delay switching over to ID and continue with your EE SIM until you use up the £16 credit with them. Then you could switch your number over. That's what I did when I was on Tesco Paygo. 

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