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Poor transfer / communication

C
Community Member

I’ve just joined ID mobile but have not been asked for my PAC code and have been given a new ID mobile number - this isn’t what I signed up for!

    3 replies

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8008 replies
    • July 19, 2024

    Hi @Creegs 

     

    All iD Mobile plans are given a new, fresh number to start, this is completely normal.

     

    You’ll be able to transfer a number after joining using the below linked iD Mobile port form;

     

    https://switching.idmobile.co.uk/

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Dianacutting
    New
 Contributor
    • Dianacutting
    • New
 Contributor
    • 1 reply
    • December 11, 2024

    Not helpful

     Id have not provided PAC code to leave 

    N
    iD Mobile Employee
    Forum|alt.badge.img+20
    • Natalie W
    • iD Mobile Employee
    • 1960 replies
    • December 11, 2024

    Hello ​@Dianacutting 

     

    We are very sorry this is not helpful. 

    Can you please expand on the issue you are facing and we will do all we can to assist further. 

     

    Thanks, 

     

    Nat 

    Reply.


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