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Poor transfer / communication


I’ve just joined ID mobile but have not been asked for my PAC code and have been given a new ID mobile number - this isn’t what I signed up for!

3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • July 19, 2024

Hi @Creegs 

 

All iD Mobile plans are given a new, fresh number to start, this is completely normal.

 

You’ll be able to transfer a number after joining using the below linked iD Mobile port form;

 

https://switching.idmobile.co.uk/

 

Tom


Dianacutting
New
 Contributor
  • New
 Contributor
  • 1 reply
  • December 11, 2024

Not helpful

 Id have not provided PAC code to leave 


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  • iD Mobile Employee
  • 879 replies
  • December 11, 2024

Hello ​@Dianacutting 

 

We are very sorry this is not helpful. 

Can you please expand on the issue you are facing and we will do all we can to assist further. 

 

Thanks, 

 

Nat