Skip to main content

problem with my account

  • November 3, 2024
  • 1 reply
  • 13 views

A month I bought a Samsung ultra contact and my sim wasn’t transferred with the new number also no payments have gone out of my account. How do we get this resolved

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8408 replies
  • November 4, 2024

Hi @Yumyumchickenfeet 

 

I’m sorry to hear this, what date did you purchase the plan?

 

Was this ordered online and picked up from a store?

 

Tom