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problem with my account

  • November 3, 2024
  • 1 reply
  • 15 views

A month I bought a Samsung ultra contact and my sim wasn’t transferred with the new number also no payments have gone out of my account. How do we get this resolved

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • November 4, 2024

Hi @Yumyumchickenfeet 

 

I’m sorry to hear this, what date did you purchase the plan?

 

Was this ordered online and picked up from a store?

 

Tom