Hey there @chrisb1302, please contact our live-chat who will be able to create and send the document for you:

https://www.idmobile.co.uk/live-chat

Thanks,

Tyler

Hi, I need my proof of purchase & did what you say here, contact live chat. They said they would send it but it hasn’t been sent. The offer runs out in a few days & I’m really not happy with the service for this

Hi @Deb M 

Sorry to hear this, do you still require assistance with this?

Please let us know if so so we can get in touch.

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

Tom