I have registered 3 times for 3 accounts
for myself an two children.
I have received one SIM card that is for my son, please can you confirm I have another two on the way, as my old 02 account has been deactivated
I have registered 3 times for 3 accounts
for myself an two children.
I have received one SIM card that is for my son, please can you confirm I have another two on the way, as my old 02 account has been deactivated
Best answer by MZone
Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
As you have purchased 3 SIM’s they have to do additional checks. Please also check your emails for order confirmations.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.