I recently upgraded my SIM only package and it won't let me keep my existing number. Live chat doesn't work and I'm getting nowhere trying to cancel the new SIM which I received today. If ID mobile monitor this chat can you please help to either keep my old number or cancel the upgrade.
Solved
Recent Upgrade
Best answer by andewhite
Forum members here can’t look at iD customers accounts, nor customer upgrade orders.
However, you can get account / order support by sending iD a private message using Facebook Messenger,
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