refer a friend and closed account

nevernotmaybe · 2025-06-11T17:11:51+00:00

This probably needs moderator to answer and check, but thought I would ask as someone might have experience.Annoyingly I upgraded my phone and even though I used the link to upgrade for my account, and it auto completed my details, it has ordered a new contract instead. I don’t care about the number, so rather than mess around returning and waiting when I found this out, I just asked if I can end the old contract instead. So they did that.Then I had a new annoying realisation, I referred a family member a few days ago and they got a new contract. What is going to happen with that? Will I get the money? Will they even get the money? This is very frustrating, I definitely did nothing strange when ordering my upgrade and it’s very annoying I have to deal with it. I could change my mind about cancelling, but that is back to having to return the phone and messing around with that instead.Thanks,Mike

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