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Hi, I need to register a power of attorney for my mother as she can no longer manage to do things for herself.  How do I go about this.  I need to change the email address which she has registered as that account is being closed soon.

Hi @Liz Clack,

Please view section 5 of this PDF for more information: https://media.secure-mobiles.com/idmobile/documents/vulnerable-customer-policy-June2024.pdf

Thanks.

Thanks for that.  Which is the best way of contacting you?  Do you accept the Code provided by the LPA Government site?

@Liz Clack, best way to contact us is Live Chat. Type: ‘Speak to someone’ to get through to an agent.  They’ll confirm what is accepted as well! Thanks.

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