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restricted internet

  • 21 June 2024
  • 1 reply
  • 112 views

I can’t get onto any websites as it’s saying I’m restricted? any help?

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2009 replies
  • June 25, 2024

Hey there @Caitlinxxx, thank you for reaching out.

 

Please see how to turn adult content filter on/off below:

 

To add or remove the restriction, simply log in to your iD app or log in to my account area and select 'services', then toggle adult content filtering 'on' or 'off'.

 

https://www.idmobile.co.uk/help-and-advice/content-control-information#:~:text=Content%20Restrictions,-Our%20content%20restriction&text=To%20add%20or%20remove%20the,on'%20or%20'off'.

 

Thanks,

Tyler