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restricted internet

  • June 21, 2024
  • 1 reply
  • 170 views
C
Community Member

I can’t get onto any websites as it’s saying I’m restricted? any help?

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • June 25, 2024

    Hey there @Caitlinxxx, thank you for reaching out.

     

    Please see how to turn adult content filter on/off below:

     

    To add or remove the restriction, simply log in to your iD app or log in to my account area and select 'services', then toggle adult content filtering 'on' or 'off'.

     

    https://www.idmobile.co.uk/help-and-advice/content-control-information#:~:text=Content%20Restrictions,-Our%20content%20restriction&text=To%20add%20or%20remove%20the,on'%20or%20'off'.

     

    Thanks,

    Tyler

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