safe search

Why is safe search on although I have deactivated it.. wi fi is fine. Ejected sim card re booted phone etc still no use.

No flannel sort it or I will get another supplier

It is clearly an id mobile issue. Fix it now.

Barry

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+22

Hello @Barry Garnham

Thanks for getting in touch.

We are sorry to hear you are experiencing issues with the adult filter.

Can you please confirm the following?

Thanks,

Nat

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Phone is Samsung s24.. the one you supplied.

It works fine on wi fi and restrictions apply on all browsers.

In addition, the signal in my area just lately is appalling... to be honest I am very disappointed and wish I had not transferred to Id.

What is your proposal to rectify both matters

Barry

+22

Thank you @Barry Garnham

Sorry, it was not confirmed if the filter was disabled in your iD Mobile app?

We would recommend checking for any known issues in your area here.

Are you experiencing issue mainly indoors?

Thanks,

Nat

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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