Unable to log in to app or online. I imagine it was due to the porting of my number as I could before, I have tried with both old and new number
also impossible to ask questions as keeps directing me to generic answers 😡 that don’t fix the issue
Solved
silly logon
Best answer by Tyler C
Hey there
If you're still having issues, please contact us via our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
Is there any advice on how to fix this as I can’t access my account with either my old or new number?
+24Hey there
If you're still having issues, please contact us via our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
Unfortunately the live chat is not live, it’s just a bot. Eventually sorted via facebook messenger, probably best to direct people there to start with as the forum and live chat are not ideal 😬
+24Hi
Glad to hear that this is resolved.
If you require further assistance, please let us know.
Kash
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