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Question

sim activation message but not requested

  • July 16, 2025
  • 1 reply
  • 7 views
H
Community Member

I received a text to say new sim activated and then lost signal. Can’t make/receive phone calls or texts. 

    1 reply

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 16, 2025

    Hi ​@HollyMalough 

     

    We’re sorry to hear this.

     

    Did you request a new SIM?

     

    Anika

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