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D
Community Member

i cant receive sma from whatsapp to activate my account there 

    Daz_S
    Gold Contributor
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    • Daz_S
    • Gold Contributor
    • January 4, 2025

    Hi there ​@Dr Mohamed 

     

    See if this help article fixes this

    https://community.idmobile.co.uk/network-troubleshooting-177/i-can-t-receive-one-time-passcodes-otps-to-my-sim-what-should-i-do-68095?tid=68095&fid=177

     

    Or possibly this https://faq.whatsapp.com/498754122134583/

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • January 6, 2025

    Hello ​@Dr Mohamed 

     

    Thank you for reaching out to us here on the community. 

     

    I am sorry to hear you are experiencing issues receiving your One Time Passcode. 

    Please have a look at the link provided by ​@Daz_S (thank you).

     

    If you are still experiencing issues, please do let us know and we will be happy to help. 

     

    Thanks, 

     

    Nat 

    Daz_S
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    • Daz_S
      Daz_S

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