sneding codes to a number i dont have access too

  • 8 June 2024
  • 1 reply
  • 5 views

How am I supposed to activate my replacement sim when it wants to send a code to the same number, when the old SIM card is obviously lost otherwise I wouldn’t be ordering a replacement?


1 reply

Userlevel 4
Badge +5

Hey there @Asa Gough, you should be able to activate the SIM card below:

 

https://my.idmobile.co.uk/activate-sim-outside

 

If however, this asks for a verification code which you can’t receive, please contact our live-chat with your SIM card number, and they can activate it for you.

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

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