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storage still at old limit…???

  • July 25, 2025
  • 2 replies
  • 15 views

My old plan with my old provider had a 64GB limit..my new ID Mobile is 120GB but my storage under settings still says I have 64GB…why?!

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2 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi there ​@gabrielpeach101, it’s likely your phone settings haven’t updated yet since changing provider. If you login to the iD Mobile app/website, your real allowances will show there with us, so you can ignore the old allowances showing in your settings, as it may take time to catch up.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • August 4, 2025

Yes!