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TEXT to state my SIM activation is in progress that I know nothing of and haven't requested

  • February 11, 2025
  • 3 replies
  • 70 views
E
New
 Contributor

wifi/roaming has completely stopped literally minutes after I got a text from ID Mobile stating that my SIM activation is in progress.  I haven’t requested a new SIM.  I believe something fraudulent is being attempted.

HAs anyone else had this?

CAn somebody help me ????????

    3 replies

    Daz_S
    Gold Contributor
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    • Daz_S
    • Gold Contributor
    • 1628 replies
    • February 12, 2025

    Hi there ​@Ellen Channon 

    Please read this

     

    I'm just another customer. ***Only genuine iD Mobile staff have iD Mobile Employee after their name*** **Don't post your phone number or account details as these can be seen by anybody**
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1854 replies
    • February 16, 2025

    Hello ​@Ellen Channon 

     

    Thank you for getting in touch and we apologise for the delay in response. 

     

    We do hope this issue has been resolved since your last post to us but if not, please check your inbox for a private message from us as we would want to look in to this further. 

     

    Thanks, 

     

    Nat 

    Daz_S
    1 person likes this
    • Daz_S
      Daz_S
    E
    New
 Contributor
    • Ellen Channon
    • Author
    • New
 Contributor
    • 1 reply
    • February 19, 2025

    No, still not resolved 

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1854 replies
    • February 21, 2025

    Thank you for confirming ​@Ellen Channon 

     

    You should have a message from us in your private inbox. 

     

    Thanks, 

     

    Nat 

    Reply.


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