the system does not recognise my phone number

Hey there ​@Phil Port, sorry to hear this.

Can you explain your issue in further details so we can work out how to assist in the best way possible?

Thanks,

Tyler

I have two mobile phones and two direct debit with id mobile but the system only recognises one of the numbers  So I can’t add the second phone to my account

Hi ​@Phil Port,

Have you tried adding the number to the existing account?

What error message do you get when you try and add the number?

Kash