Three phone numbers, one account | iD Mobile Community
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Three phone numbers, one account

  • September 14, 2024
  • 1 reply
  • 136 views

I am paying for three separate mobile phones with ID Mobile and today set up an online account. I have tried to add my two son's numbers on and my account won't recognise them. 

Best answer by Kash M

Hi @Dropinthe,

Welcome to the Community!

When you add the numbers to the account you’ll need to enter the account holders information not the mobile user.

The link below may help you with your issue.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 17, 2024

Hi @Dropinthe,

Welcome to the Community!

When you add the numbers to the account you’ll need to enter the account holders information not the mobile user.

The link below may help you with your issue.

 

Kash