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Two mobiles on one account


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I have two mobiles registered to my account, one for me and one for my wife and we pay by two direct debits from a joint account. Can I change the registered  name  on her number to her name so she ends up with her own  account. ?

Not for any sinister reason than she can then  manage the account herself

Best answer by Tom

Hi @Vyv 

 

Unfortunately we cannot change the registered account holder from one person to another, sorry.

 

Tom 

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Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • May 27, 2024

Hi @Vyv 

 

Unfortunately we cannot change the registered account holder from one person to another, sorry.

 

Tom 


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  • May 27, 2024

So it would appear that my only solution is to cancel one of the phones on ID and move to another Netwrok provider.  Which I have now done. In my day we would call this the “Sales Prevention Department”