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I have registered my account on the app but it won't recognise my details when i try to add my phone number

Hi ​@Jonathanlee23,

Welcome to the Community!

I would advise checking the link below:

Please get back to us if you require further assistance.

 

Kash


Hi, i have checked again and all of my details are being entered correctly - still have the same error message​


Hi ​@Jonathanlee23 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


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