I’ve just joined iD mobile and my old mobile number has transferred over. I am trying to set the app on my phone but it won’t accept my original mobile number from my previous provider and when I input the iD mobile number from my order it states it is sending me an text message with a code that I never receive. Can you please help me get the app set up?
Solved
Unable to login into iD mobile app
Best answer by andewhite
They usually send a message once port has completed.
Your port seems to have started quite late in the day, so 10pm completion might be on the cards.
Maybe turn off your handset until 10pm, then check again.
🤞
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