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Unexpected phone number change - fraud?

  • 28 July 2024
  • 1 reply
  • 92 views

  • Community Member

My phone number has changed unexpectedly. Messages are received when sent to my actual number  but when I text people it comes up as a new second number.

Can anyone tell me what that's about?

Best answer by Matthew T

Hey @Mt1,

Looking at your account, your iD Mobile Number ends in 175. It might be a software issue, please follow the steps in this guide:

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1707 replies
  • Answer
  • August 2, 2024

Hey @Mt1,

Looking at your account, your iD Mobile Number ends in 175. It might be a software issue, please follow the steps in this guide:

Thanks.