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voicemail


I want to turn my voicemail off, I've read other threads on this topic but still can't do it, no option in voicemail setting and no option the iD app.

Any other suggestions?

Many thanks

Best answer by Tyler

Hey there @Rob Bannister, welcome to Community!

 

To turn off voicemail, simply log in to your iD Mobile app or My Account, select 'Services', then toggle 'Voicemail' off.

 

Or, please contact our live-chat, who can do so for you:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

 

View original

9 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7617 replies
  • May 28, 2024

Hi @SarahB67,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


Nicola Allan
New
 Contributor
  • New
 Contributor
  • 1 reply
  • May 29, 2024

Hi, i would like to turn off my voicemail too, please can someone contact me to do this?

 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 7617 replies
  • June 4, 2024

Hi @Nicola Allan,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


Rob Bannister
New
 Contributor

I want to turn off voicemail how do I do this no option on app

 


Tyler
iD Mobile Employee
Forum|alt.badge.img+23
  • iD Mobile Employee
  • 2009 replies
  • Answer
  • June 20, 2024

Hey there @Rob Bannister, welcome to Community!

 

To turn off voicemail, simply log in to your iD Mobile app or My Account, select 'Services', then toggle 'Voicemail' off.

 

Or, please contact our live-chat, who can do so for you:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

 


Bob Keen
New
 Contributor
  • New
 Contributor
  • 2 replies
  • October 5, 2024

I cannot select services in either the app or the website as there is no such feature!


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7579 replies
  • October 9, 2024

Hi @Bob Keen 

 

Have you gone to Plan - Manage my iD services?

 

Tom


Bob Keen
New
 Contributor
  • New
 Contributor
  • 2 replies
  • October 15, 2024

Thank you, I found the voicemail. It was already switched off, but I still get notifications that I have a voicemail? Thanks for your help. 


Lauren
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • 479 replies
  • October 18, 2024

Hi @Bob Keen, you may still receive a notification on the phone to say that there has been a missed call.

-Lauren