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Voicemail access denied

  • January 14, 2025
  • 1 reply
  • 45 views

Hi there,

I have a new phone and have moved over my ID sim to this one from my old phone. I have tried calling 123, holding down number’1’ to access voicemail and also tried the longer number +44 7782 333123. All these come up with the voice message:

“Sorry, your service does not allow you access to this number”.

What does this mean and how do I get access to or set up my personalised voicemail?

This seems to be a bigger issue with ID on this.

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • January 25, 2025

Hey there ​@Justin2304., sorry to hear that.

 

Have you enabled voicemail via the iD Mobile app/website please?

 

Thanks,

Tyler