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What is Add New Plan?

  • May 20, 2024
  • 1 reply
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There is an option to  “add new plan” in the app and on the website. I tried to add my children’s ID Mobile numbers that are both registered to me but with different email addresses, but it won’t accept their numbers. What is this feature for?

Best answer by Tom

Hi @DD13 

 

If those numbers are registered with their own iD Mobile app accounts, you may not be able to add them to another one, you’ll need to delete those app accounts and then add them to the one you wish to have everything on.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • May 22, 2024

Hi @DD13 

 

If those numbers are registered with their own iD Mobile app accounts, you may not be able to add them to another one, you’ll need to delete those app accounts and then add them to the one you wish to have everything on.

 

Tom