Hello i’ve switched to ID Mobile switching gone through today and everything is working like it should be but in my ID app and website it’s still showing my temporary ID number instead of my new number i switched, I’ve contacted live chat they advised to re register app but it doesn’t help because with same details I get to my account where I still see my ID temporary number
Solved
why after switching to iD Mobile it’s still showing my temporary ID number instead of my new number?
Best answer by Matthew T
Hey
It can take up to 24 hours for everything to sync to the iD Mobile app and My Account online. I hope this is now resolved.
Thanks.
+24Hey
It can take up to 24 hours for everything to sync to the iD Mobile app and My Account online. I hope this is now resolved.
Thanks.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.