I want to get the £10 / month bundle (6GB) data to auto renew each month.
It doesn't so every month on 22nd I have to make a £10 payment.
Interestingly when I make the payment the expiry date then shows as 15th of the month.
It seems like something isn't quite right, how can I get this resolved ?
Thanks
Duncan
+24Hey there
I don’t believe we offer re-occurring bundles anymore, so you will need to continue to purchase this monthly. If you have any queries, please contact our live-chat:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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