I gave my pac code on purchase and my number has not changed on the date stated
Solved
why has my number not changed
Best answer by andewhite
Dean Beck wrote:
Hi, did this get resolved please as I’ve got the same issue? Thank you
Forum members like us can’t look at customers accounts,
Maybe better to ask the iD support team about this using online Live Chat at https://idmobile.co.uk/live-chat.
The advisers work until 8pm on weekdays - the iD chatbot works 24/7.
This topic has been closed for replies.
Hi, did this get resolved please as I’ve got the same issue? Thank you
+26Dean Beck wrote:
Hi, did this get resolved please as I’ve got the same issue? Thank you
Forum members like us can’t look at customers accounts,
Maybe better to ask the iD support team about this using online Live Chat at https://idmobile.co.uk/live-chat.
The advisers work until 8pm on weekdays - the iD chatbot works 24/7.
+25Hi
Are you still having these issues?
Is your number okay for calls but incorrect for texts?
Tom
Hi Tom,
This issue was resolved after speaking to your online chat.
Basically I had to wait until that evening at 6pm.
Thank you for the follow up.
Regards,
Dean
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