Why is it so difficult to get a proof of piurchase with IMEI?

Joanne_91 · 2025-04-29T16:21:13+00:00

I have now been in touch with your live agents 3 times since 18th April regarding proof of purchase with IMEI numbers to be sent out!Still no further forward! This is absolutely ridiculous. We have 2 devices (of which I have provided our IMEI numbers) and now still seem to be no further forward! My insurance company has asked for this before the policy be taken out so need it sorted ASAP as we have holiday booked! Really not happy with the service at all! Mt anxiety is already bad as it is and this is not helping the situation.

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