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why is the website so bad?

  • May 14, 2024
  • 1 reply
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  • Community Member

why is the website so bad? for a provider that Is online only why is the website so poor? need to re register apparently. not accepting the multiple verification codes i have been sent. so frustrating. i have given up trying

Best answer by Tom

Hi @brik 

 

With the new app launch we’ve hit some snags along the way, we apologise for any inconvenience caused, our team is working on getting this fixed.

 

We believe the issue with the app/website not accepting OTP codes sent is resolved.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
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  • May 20, 2024

Hi @brik 

 

With the new app launch we’ve hit some snags along the way, we apologise for any inconvenience caused, our team is working on getting this fixed.

 

We believe the issue with the app/website not accepting OTP codes sent is resolved.

 

Tom